Atlanta, GA - USA

Page not found

Charge back is the new dispute. How can good interface design reduce these expenses?

note: Banks are blaming this on fraud, it’s deductible if it’s fraud. Bad design by businesses would require the bank to penalize businesses for not having clear usable interfaces. Similar to the way they require a return policy.. Imagine, businesses getting penalized for bad usability and denying users equal access. I’m sure no one would …

How is poor usability impacting the online money market.

Okay – get ready UXers for the next wave. It’s happening again. They are loosing money… Companies are putting less effort into usability, choosing to rely solely on React UI pattern libraries like Kendo, and MUI for example,et. al. – And of course, the flat and flat and more flat colorless interfaces that have become …

Designing Growth Potential for Omnichannel Apps – Enterprise UI Pattern Library

Creating UI for Enterprise Application Expansion Date: November 2019 Project: To create a design system for Ware2Go’s Enterprise app for merchants, order fulfillment and warehousing in one location. With my UI hat on, I setup a modern and flexible pattern library in conjunction with a components library. Additionally, my goal is to reduce user frustration by …

How UX Design Integrates with Agile and Scrum

(Part 2 of this post can be found here.) By Jeff Gothelf Despite having co-written an award-winning book on the topic and lecturing, teaching and coaching on the topic for nearly 10 years now, I still get many questions — mostly from product managers, executive leaders, and technical managers — on how to integrate UX …

Dispatch & Routing – Driver App for Starlight Software Solutions

[vc_row][vc_column width=”2/3″][vc_column_text][/vc_column_text][vc_column_text] Description Flexible, Fast, Accurate Performance Driver App for Waste Management Services. The first hi-fi wireframe flow below shows the first pass at this, While workshopping the requirements with product and development, we were able to cut half of the interactions and further simplify the process.           [/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text] Project …

Dispatch & Routing – Waste Management Software for Starlight

Speedy, Accurate, Flexible Starlight Software Solutions contacted me after seeing my work for Waste Applications. I was hired as the UX Designer, Researcher, and UI Designer. I first start with discovery and research, evaluating the existing legacy application – doing a basic heuristics evaluation. I evaluate user feedback and prepare discovery phase research and testing …

Messaging Flow – SaaS for WasteApps Routing and Dispatch

[vc_row][vc_column width=”2/3″][vc_column_text][/vc_column_text][vc_column_text] [/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text] Messaging Flow for Dispatch View Userflows Project Date: 7-19-2022 Type person’s name; selecting a name adds it to the section below the search area. It does not go directly to messaging. User must then select the person again. 1. Current messages: Newest at top, use timestamp to prioritize, based on last …

Form Management Challenge – Healthcare Document and Form List Views

Description The purpose of this screen is to allow a Solution Admin to configure one or more form list views. A form list view will have a Name property and will contain all the forms defined in the associated form query. What the Solution Admin needs is a way to arrange the forms in a …

Atomic Design System for WasteApps Routing and Dispatch

[vc_row][vc_column width=”2/3″][vc_column_text][/vc_column_text][vc_column_text][/vc_column_text][vc_column_text] [foogallery id=”19359″] [/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text] Atomic Design System for Waste Applications Project Date: 7-19-2022 Lead Interaction Designer (SaaS) – Waste Applications, Atlanta, GA (5/2022 – 12/2022) Tools: Jira | Figma | Adobe XD | Photoshop – Lead designer for startup environment with innovative waste management application. I created a design system for ongoing access …

Heuristics Evaluation for Valgenesis – Document Validation System

With research team, I conducted a heuristics evaluation of the existing legacy software and compiled this interactive report. I also assisted research in doing observational research to identity pain points. I synthesized extensive research to inform a completely new design approach.

Innovative Search and Browse for Massive Data – Gordian’s RSMeans Online

I was the sole designer on this project, managing all aspects of strategy, UX and UI. Users needed to be able to add items from the catalog to the estimate quickly. Most annotation on the prototype describes the user behaviors and the project in more detail.

Design System for Online Catalog and Estimation Tool RSMeans Data Online

Establishing a design system for more effective collaboration View In Adobe XD Project Date: 12-20-2021 The primary benefit of this design system is the ability to replicate designs quickly by utilizing pre-made  UI components and elements. My goal is to provide a single source of components, patterns, and styles and unify disjointed experiences so that …